Legendary Products, Inc. is a growing international e-commerce retailer with a 10 year history specializing in American Made apparel for the motorcycle and military consumer. We are expanding our retail presence and looking for a responsible Customer Service Representative to assist our internet, Skype and walk-in retail showroom Customers.
Responsibilities include:
- Assisting retail walk-in Customers with their needs. Be fully knowledgeable in the motorcycle/military apparel line from Legendary and other brands.
- Answer Customer phone lines - answer questions and enter orders into system.
- Be the Legendary Customer face for Skype international Customers.
- Manage and resolve customer concerns and/or questions, including requests for return authorizations
- Have a warm, inviting, positive attitude and presence for our Customers.
The ideal candidate will possess:
- High school diploma. Some college preferred.
- Live within close proximity to the Exton, PA area.
- 2+ years of customer service experience, including experience communicating with customers over the phone and by email.
- Strong computer skills, including use of Microsoft Outlook, Excel and Word.
- Understanding of the patriotic motorcycle and/or military apparel consumer
- Some knowledge of a European language - French preferred.
Part time / full time position depending on season
Salary - $12.00 per hour
Please submit your resume in confidence to jobs@legendaryusa.com
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Motorcycle Gear
